NEWS
Fire Safety in Blocks
When living in blocks of flats, it is important to be aware of how to maintain communal areas in order to avoid fire hazards.
- All our flats are equipped with fire doors, which are designed to help stop the spread of fire and smoke. It is important that any damage to these doors is reported to us immediately on 0121 525 5969.
- Communal areas should be kept clean and clear. This is to ensure evacuation routes are accessible at all times and are not impeded by unnecessary blockages.
- Residents should be aware of safe storage practices; do not store flammable materials, such as petrol, underneath stairs and other communal spaces to ensure evacuation routes are not compromised.
Winter Home Fixes
Mould Free in the New Year
Condensation occurs when warm air meets cold surfaces, which can lead to mould build up. To reduce the risk of condensation build up;
- Wipe down windows in the mornings.
- Dry clothes outside/ with airflow where possible.
- Use pan lids and extractor fans when cooking.
- Leave gaps behind furniture for air to flow.
- Ensure sufficient ventilation when showering.
If mould appears clean it immediately with fungicidal spray which can be found in most supermarkets.
If damp or mould is discovered, let us know so we can work with you to tackle the issue.
Bleeding a Radiator
Make sure your radiator is working efficiently to keep yourself and your home warm in the New Year. If the top if your radiator is cool but the bottom is warm it may need bleeding.
To bleed your radiator;
- Turn off your heating and let the radiator cool completely.
- Prepare a towel under your valve.
- Use a radiator key and turn the valve slowly. When water appears, close the valve.
- Turn your heating back on.
Preventing Frozen Pipes
It is important to keep your home gently heated, even whilst away, to prevent the pipes from freezing. A temperature of at least 12°C, and the insulation of pipes in cold areas can prevent issues occurring.
If a pipe has frozen, you can defrost it by gently warming it with a hairdryer or using a hot water bottle. It is important to NEVER use boiling water, as this increases the risk of the pipe bursting. If the pipe bursts or leaks, turn off the stop-tap and call us on 0121 525 5969.
Energy saving through winter
Though Christmas is behind us, January tends to bring with it a cold spell. We have compiled tips and energy saving ideas to help you stay warm this winter whilst keeping the costs low.
- The optimal thermostat setting for a home is between 18-21°C, with settings too high just meaning using more energy than is needed.
- Switch off your devices, rather than leaving them on standby; standby still uses energy.
- Rechargeable batteries are an energy saving alternative for children’s toys and electricals.
- Closing the curtains at dusk can help to keep the heat in.
- Move furniture away from radiators to allow the heat to travel.
- Washing clothes in a full load and at 30°C will also help to save energy and reduce costs.
Rubbish Removal
As we approach the end of the festivities, it is important to dispose of all the accumulated rubbish responsibly, and in a manner respectful to your neighbours.
– Visit the Sandwell Council ‘Treecycling’ website to get more information about the disposal of real Christmas trees.
– If communal bins are filled please do not add to the pile. This is classed as fly-tipping and results in the attraction of pests, as well as delaying bin collections.
– Ensure shared bin areas are kept safe and pleasant by
o Flattening boxes before throwing them away.
o Emptying all bottles and containers.
o Ensuring waste is disposed of correctly.
o Keeping bin stores clear.
Collections of large amounts of rubbish can usually be organised with your local authority for a small fee.
Merry Christmas and a Happy New Year!
We are wishing all our residents a Merry Christmas and a Happy New Year!
Please be aware, our opening hours for the week beginning December 29th are as follows:
Monday-Wednesday: 10:00 – 16:00 (Phone service only from 13:00 to 16:00)
Thursday (New Years Day): Closed
Friday: 10:00 – 16:00 (Phone service only from 13:00 to 16:00)
We hope you all have a lovely festive period!
Drayton Manor Trip !
Toddler Group – A New Term!
Upcoming Community Events
Contact 0121 525 5969 for detail on all events.
Drayton Manor – Monsters and Magic Halloween Trip
Saturday 1st November 2025
Lyng Summer Play Scheme
Week 2 – Monday 18 August 2025 – Friday 22 August 2025- 10am – 3pm – Places Available!
We still have 4 places left – £30.00 per child
Superhero theme fun !
Contact -arushton.lca@btconnect.com or Phone us on 0121 525 5969 (10am -4pm)
Table Top Sale
Saturday 12th July 2025 – 10am to 2pm
Join us to browse through the many stalls with a mixture of pre-loved items and new gifts.
There will be a raffle and tombola plus refreshments.
Stall holders £10.00 per table (payable in advance) at the Church of the Good Shepherd (set up time 9am – 10am) –
Contact -arushton.lca@btconnect.com or Phone us on 0121 525 5969 (10am -4pm)
Play Scheme 2025 – Ages 5 to 11.
- Week 1 – Monday 4 August 2025 – Friday 8 August 2025 – SOLD OUT!
- Week 2 – Monday 18 August 2025 – Friday 22 August 2025- 10am – 3pm – Places Available!
Superhero theme fun – £30.00 per child – (£5 deposit secures a place but full payment by 18th July 2025)
Contact -arushton.lca@btconnect.com or Phone us on 0121 525 5969 (10am -4pm)
Summer Seaside Trip Saturday 16th August 2025
SOLD OUT!
Its summer and once again we are running our popular summer trip to the seaside!
Families from across the estate join us every year for a fantastic day out by the sea.
This year its Conwy and Llandudno.
We leave at 8am and aim to get back at 9pm ( traffic permitting)
Horse Racing Night – Friday 20th June 2025
At Vantage Point – opposite the Church of the Good Shepherd from 6.45pm.
Prices (adults only)
£5.00 LCA Tenant and £6.00 for non tenants – INCLUDING FOOD.
Coach Trip to London – Saturday 28th June 2025
Coach leaves Lyng at 7.45am – return around 10 pm (subject to traffic)
Prices
Adult (LCA Tenant Rate) -£17.00 – Non tenants £22.00
Children – 6 to 16 years (LCA) – £12.00 – Non Tenants – £17.00
Under age 5 (LCA) – £5.00 Non Tenants – £5.00
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Easter Bank Holiday – Office Hours
Good Friday 18th April 2025 – OFFICE CLOSED
Easter Monday 21st April 2025 – OFFICE CLOSED
The Office will reopen from 10am on Tuesday 22nd April 2025.
Early May Bank Holiday – Office Hours
Monday 5th May 2025 – OFFICE CLOSED
Rent Increase – Monday 7th April 2025
A quick reminder to all Lyng tenants that the weekly rents will increase from Monday 7th April 2025 so please make sure that you update your Standing Orders to take account of the new rent.
If you are unsure about how to calculate the new monthly rent figure or have misplaced your rent increase letter then please give us a call on 0121 525 5969.
Second Coach Booked for Chester Zoo.
Don’t forget our excellent trip to Chester Zoo coming up – Saturday 19th April 2025 – Lyng tenants + friends and local community welcome!
Its been extremely popular so we have now booked a second coach. – Come and join us!! 0121 525 5969 for details.
Horse Racing Night – Friday 21st March 2025
Join us for the latest edition of our popular race night PLUS fish and chips at Vantage Point Blacksmiths Way B70 7SX.
The fun starts at 6.15pm with the first race at 6.45pm. Price £5.00 for tenants and Non Tenants £6.00 – Adults Only.
Call us for tickets on 0121 525 5969.
Community Cinema 18 February 2025
12 noon at the Church Hall of the Church of the Good Shepherd on the corner of Moor St and Lyttleton St.
Community Events – Coming soon –
- Horse Racing Night with Fish and Chips – Friday 26th March 2025 at Vantage Point .
- Trip to Chester Zoo on Saturday 19th April 2025 – Lyng tenants + friends and local community welcome!
Rent Increase 2025/25 Agreed
The Association sets it’s rents in line with the government’s formula, which is based on inflation (the Consumer Price Index, CPI) plus 1%. With CPI at 1.7% in September 2024, this means rents for social and affordable rented homes will increase by 2.7% from April 2025.
The Board of Lyng Community Association concluded that as the cost of delivering our services has gone up, we need to raise rents by the allowed amount.
Christmas Opening 2024
Here are the LCA office opening times over Christmas and New Year.
Tuesday 24th December – 10am-1pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – 10am-4pm
Monday 30th December – 10am-4pm
Tuesday 31st December – 10am-4pm
Wednesday 1st January 2025 – CLOSED
We are open as usual from Thursday 2nd January 2025.
The out-of-hours number is 0300 333 6540.
This is for
EMERGENCIES ONLY, so engineers will only attend to make
safe and/or contain. All reported repairs will be recorded, then
attended to in January 2025.
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Community Development Events 2024
Bath Christmas Market Trip – CANCELLED
Due to the Red Weather Warnings for Saturday 7 December 2024 (high winds and heavy rain) the Christmas Market at Bath has been cancelled by the relevant authorities in Bath.
As the Christmas Market was the main attraction on this trip we regret it has been necessary to cancel the community trip to Bath.
Cash Refunds will be available from our Office 10am – 1pm Monday 9th December 2024 and the same times on each weekday.
We are very sorry for the disappointment and inconvenience caused to everyone who was booked onto this trip.
LYNG TENANTS MEETING
THURSDAY 21st NOVEMBER 2024 @ FRANK FISHER WAY.
6.30pm – 7.30pm
At the LYNG OFFICE 3 Frank Fisher Way
(we are opposite Londis)
As you are probably aware the Association is keen to offer tenants a chance to raise any issues or concerns, they may have about the Association’s services. As part of this commitment, we hold regular tenant meetings to allow people to speak to Board members and senior staff.
We appreciate that some people can’t attend our Saturday meetings, so we have arranged the next meeting for a THURSDAY EVENING so that anyone who is not available on weekends has the same opportunity to come along.
Drayton Manor Fireworks Trip
Saturday 2nd November 2024
A trip for the whole family with rides for adults and children during the day followed by a firework display when darkness falls
- Transport – leaving Frank Fisher Way at 9.30am
- Entrance to Drayton Manor at around 10.30am depending on traffic
- Firework Display
- Departure 7.15pm
- Back to West Bromwich at around 8.15pm depending on traffic.
Costs per person –
- If you are a tenant of the Association – Adults and Children aged over 4 £37.00 (£25.00 for ages 2+3) (£10.00 for Under 2).
- Non Tenants – Adults and Children aged over 4 £40.00 (£28.00 for ages 2+3) (£13.00 for Under 2).
Bookings are open until Wednesday 23rd October 2024.
Deposit £5.00 per person Full Payment by 28th October 2024
Macmillan Charity Coffee Morning – Tuesday 24 September 2024 – 12 noon.
Venue – The Church Hall at the Church of the Good Shepherd and St John from 12 noon.
Offers of cakes are welcome, offers to eat the cakes are equally welcomed – come and join the friendly crowd – everyone welcome!
Bring your wallet or purse and help this fantastic cause!
We look forward to seeing you there.
Community Trip to the Seaside Saturday 24th August 2024
We are delighted to confirm the details for this year’s annual community trip to the seaside and this year it’s Porthcawl in South Wales.
Porthcawl offers a large sandy beach with a big traditional fairground just behind it together with a seaside town centre just a few hundred yards away.
The coaches leave Frank Fisher Way at 8am with arrival at Porthcawl by 11am expected.
Coaches leave Porthcawl at 5.30pm and are due back to the Lyng by 8.30pm.
Prices are £15.00 for tenants (16+) , £10.00 for children of tenants and £5.00 for those aged under two.
Friends and family /non tenants can come along too – prices are £20.00 for those aged 16 or over, £15.00 for children and £5.00 for those aged under two.
Phone us on 0121 525 5969 for more details – or you can book by paying a £5.00 deposit at the Lyng Office (10am -1pm).
Summer Events run by Lyng Community Association.
Saturday 29th June 2024 – Community Trip to Stratford Upon Avon
Coach Leaves 9am – back at 5.30pm
Tenants £13.00 + Children £6.50
Others – £15.00 + Children £7.50
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Sunday 21st July 2024 – Fun Day at Oak House Museum
11am – 2pm Stalls, Entertainment and Food and Drinks.
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Monday 29th July to Friday 2nd August 2024 – Play Scheme 5 to 11 Years old
This year out theme is the Wild West.
£30.00 per child for a week of activities and a trip – Pre – booking is ESSENTIAL
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Call us on 0121 525 5969 or call into the Office 10am – 1pm weekdays.
Quiz and Chips Event Friday 15 March 2024
We are pleased to announce our latest social event in partnership with the residents of the Vantage Point block on Blacksmith Way.
(this is off Lyttleton St and the block is opposite the Church of the Good Shepherd)
This time its a Quiz but with a fish and chips supper and all happening in the communal lounge of Vantage Point
Teams of up to 6 people (maximum) can take part. The Quiz is starting at 7.15pm (but doors open at 6.45pm so you can get settled).
Contact us on 0121 525 5969 and we can send you an entry form with the food options available.
Cost £5.50 if you are a tenant or £6.00 for non tenants.
Please note this event is Over 18 – Adults Only.
Next Event – Community Trip to Twycross Zoo – Saturday 6th April 2024 – phone 0121 525 5969 for details.
Updated Values and Vision Statement adopted.
The Association’s Board in January 2024 approved some changes to the Association’s Values and Mission Statement.
Lyng Community Association was set up as a charitable housing association in April 2000 with it’s first properties available for letting in 2004.
The Association felt that the Values and Vision Statement needed to be updated to reflect it’s current operations and aspirations for the future.
A copy of the updated Values and Vision Statement can be seen here – https://lyng.org.uk/about-us/
Merry Christmas and a Happy New Year to all residents and friends!!
Christmas Trips and Activities
Autumn Trips and Activities
Toddler Club – Pumpkin Picking!
The Lyng Toddler Group started their Halloween preparations early with a Pumpkin Picking trip last week.
Those who bagged a juicy pumpkin could choose to make pumpkin soup, carve a spooky face or accessorize their house.
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Come and join the Lyng Toddler Group at the Chuch Hall at the Church of the Good Shepherd on the corner of Lyttleton St. Tuesday and Thursdays 9.15am to 11am.
We offer fun activities, themed crafts and games plus sensory and messy play.
Horse Racing Night
Friday 15th September 2023 from 6.45pm
At Vantage Point – Blacksmith Way, Lyng Estate West Bromwich.
Entrance fee – LCA Tenant £2.00 – Others – £2.50 – Over 18 s ONLY.
Booking essential so call us to book a place – 0121 525 5969
A Lyng Community Association event arranged with Residents of Vantage Point.
Toddler Group Graduation Day!
Every year we hold a “Graduation” event to mark the departure of a group of children from our twice weekly Toddler Group into the start of their school years.
We have watched them grow over the past years and the attached photos illustrate how they have changed!
Youth Club Opening Times – Summer 2023
Tuesday 25th July 2023 – OPEN
Tuesday 1st August 2023 – OPEN
SUMMER BREAK (Closed Tuesday 8th August and Tuesday 15th August)
Tuesday 22nd August 2023 – OPEN
Tuesday 29th August 2023 – OPEN
Tuesday 5th September 2023 – OPEN
Toddler Group Summer Trip
Children from the Lyng were thrilled to get upclose to a host of cute and cuddly animals on a recent day trip to Staffordshire.
Members of our popular Toddlers Group were treated to a visit to Burntwood Alpaca and Animal Farm in June. They got the chance to feed the pigs, goats and alpacas, as well as holding a variety of animals including guinea pigs, owls, chameleons and turtles.
While they were there, the youngsters also took part in the annual Big Toddle fundraising event in aid of children’s charity Barnardo’s. So far they have raised £300 with more donations coming in, and Lyng Community Association (LCA) has agreed to contribute to the final tally.
Amy Rushton, our Community Events Co-ordinator, said:
“It really was a fantastic day. The children loved getting so close to all the amazing animals there, and the fact that they also raised so much for charity at
the same time was the icing on the cake of a great day out.”
Community Trip to Stourport – 17 June 2023.
Final date for booking extended so book now as places selling fast!
Easter Events Round Up
Many thanks to everyone who turned out to support our Easter events -we were delighted to see so many happy faces making the most of the each activity.
Firstly – we took a full coach of residents and friends to the Wild Place Project in Bristol! A few of the coach group kindly agreed to pose for a group photo for us!!
Then we held an Afternoon Tea in the Community Hall and held a Community Litter Pick with support from our good friends at Sandwell Council’s ECO bus!
Community Cinema on Tuesday 11th April 2023 at the Community Hall – Church of the Good Shepherd. (Small fee with funds raised to help fund our young persons programme)
Community Litter Pick + ECO Bus Craft Session – Tuesday 4th April 2023
Join us at 10am at Lyng Park for a litter pick – all equipment provided – followed by a craft session on Sandwell’s ECO bus – at the car park of the Church of the Good Shepherd
Easter Treat for every child who participates – call us on 0121 525 5969 Look after your neighbourhood!
Wild Place Project – Bristol – Saturday 25 March 2023
Our community trip to Bristol to the Wild Place Project has now SOLD OUT!
Please look out for our next community trip and remember to book early.
New Year – New Programme for Community Development on the Lyng!
Once again the Association has developed an exciting programme of Community Development activities for 2023.
We will be operating our usual activities:-
- Toddler Sessions
- 5 to 11 Club Sessions
- Youth Club
Plus an exciting programme of trips to places like The Wild Project Bristol, Stourport, Cardiff, Barry Island, Warwick Castle and a Xmas shopping trip to Manchester.
As usual we will issue booking details a bit closer to the trip dates and residents have booking priority but friends and family plus the wider community are eligible to apply for any spare places.
Christmas Activities on The Lyng December 2022
Christmas Shopping Trip to Nottingham
Coach trip to Nottingham for Winter Wonderland and Christmas Market – Saturday 17th December leaving the Lyng at 8.30am
- Tenant Ticket £12.00 + £6.00 for child ticket
- Friends/Relatives and Other Ticket – £15.00 + £7.00 for child ticket.
Christmas Craft Morning
Saturday 3rd December 2022 10am – 1pm at the Church Hall – Corner of Lyttleton St/Moor St. –
- Book a free ticket in advance as spaces limited
Children’s Christmas Party – 10th December 2022 – SOLD OUT
Get help from your supplier – Priority Services Register
The Priority Services Register is a free support service that makes sure extra help is available to people in vulnerable situations.
You are eligible if you:
- have reached your state pension age
- are disabled or have a long-term medical condition
- are recovering from an injury
- have a hearing or sight condition
- have a mental health condition
- are pregnant or have young children
- have extra communication needs (such as if you don’t speak or read English well)
- need to use medical equipment that requires a power supply
- have poor or no sense of smell
- would struggle to answer the door or get help in an emergency.
You might still be able to register for other reasons if your situation isn’t listed. For example, if you need short-term support after a stay in hospital.
Energy suppliers and will both keep a Priority Services Register. If you think you should be added to either you need to contact your energy supplier or network operator.
Give them your contact details and as much information as you can about your needs.
Your supplier can pass your details to your network operator to add you to their register too. It’s a good idea to ask them to do this if you rely on your energy supply for medical reasons.
If you have a different supplier for your gas and electricity, you need to contact them both.
You’ll need to register again with any new supplier if you switch supplier.
Help you can get
- Advance notice of planned power cuts. If you rely on your energy supply for medical reasons your network operator can tell you about planned power cuts. For example, when they plan engineering work.
- Priority support in an emergency. could provide heating and cooking facilities if you are cut off supply.
- Identification and password scheme. This could include arranging a password or agreed on picture cards if callers need to visit or contact you. This way you can feel confident they are genuine.
- Nominee scheme. You can nominate someone to receive communications and bills from your supplier. For example, a family member, carer or someone you trust.
- Help with prepayment meter access. For example, moving a meter if you can’t safely get to it to top up.
- Regular meter reading services. For example, if nobody can read your meter.
- Accessible information. For example, account info and bills in large print or braille.
Suppliers and could offer other support services. Ask them how they can help you.
Help with high energy bills
If you are struggling to pay for energy or think you may get into difficulty, contact your supplier. View information on how to find your supplier.
We know the Energy Price Cap rise caused by global energy factors will be extremely worrying for many people. We are working round the clock to make sure consumers pay no more than is necessary and are supported by suppliers in any way possible.
Our rules mean suppliers must offer payment plans you can afford and you can ask for ‘emergency credit’ if you use a prepay meter and can’t top up.
The Government has also announced an Energy Bills Support Scheme to help people deal with rising bills.
Turn2us has a grants and benefits eligibility checker and can support you through application processes.
Energy Bill Support Scheme
The first £400 instalment of the Energy Bill Support Scheme should have been received on 1 October to help with rising energy bills but reports suggest that alarming numbers of people have not claimed their vouchers, particularly people on prepayment meters. This is concerning since the vouchers are not valid after 90 days.
It’s vital that residents on prepayment meters know what they are entitled to and how to use their vouchers.
Key messages for Lyng residents:
- The Energy Bill Support Scheme aims to cut everyone’s energy bill by £400 over six months. The first reductions of £66 would be made in October and November followed by reductions of £67 every month between December and March 2023.
- Residents with a traditional prepayment meter, which requires topping up using a key or card in a local shop or Post Office, should expect a voucher from their energy supplier to arrive by post, email or text.
- For most suppliers, the voucher should arrive in the post by 17th of each month and is only valid for 90 days.
- Make sure you go through your post in case you have missed the delivery of your voucher.
- Consult GOV.UK for more information on the Energy Bill Support Scheme.
Increasing Numbers at Toddlers Group!
We are always pleased to see mums and dads with their toddlers at our twice weekly toddler sessions and this week we were delighted to see 20 toddlers at our Tuesday session.
Here are the details and we look forward to seeing more new faces !
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Annual Report 2021-22 Published
Our 2021-22 Annual Report to tenants has been circulated to all the Association’s tenants.
You can see the online version here-
ANNUAL REPORT 2022 – Lyng CA – Annual Report 2022 FINAL WEB 130922
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New Maximum Energy Caps from 1st October 2022
These are caps on unit rates (not a cap on total bills) and vary by region.
Tenant Satisfaction Surveys.
The Regulator of Social Housing is proposing new measures to make it easier for tenants to compare how their landlord is performing compared to other social landlords.
To do this they are proposing that there should a standard set of questions that all landlords will need to ask and this in turn will mean comparisons can be made knowing the same questions had been asked by every landlord.
This document produced by the Regulator spells out the proposal.
Llandudno Trip Success!
We were delighted to see almost 100 residents and friends join us on the estate trip to the seaside – this year we visited Llandudno!
Despite leaving a rainy West Midlands we were blessed with a hot sunny day on the North Wales coast and everyone had a fantastic day out!
We are planning a Xmas Shopping Trip for 17 December 2022 – this year it will be Nottingham Christmas Market – we will confirm details in a few weeks.
Before that we are planning a halt term trip and are looking for suggestions from residents on where we should go next time – phone us on 0121 525 5969 with any great ideas !
Estate Trip to Llandudno
THURSDAY 25 AUGUST 2022
Join us on this years’ summer seaside trip to Llandudno. Unwind on the beach, take a stroll along the seafront, find all the monuments on the Alice in Wonderland trail,
relax on the pier or take a trip up the Great Orme to sightsee some of the amazing views Llandudno, Wales has to offer.
You can book by dropping in to our office Monday to Friday 10am to 1pm.
Latest Edition Of Lyngline Published
Click On Image Below To See A Full Copy
Warm Home Discount Scheme
You could get £140 off your electricity bill for winter 2021 to 2022 under the Warm Home Discount Scheme.
The money is not paid to you – it’s a one-off discount on your electricity bill, between October and March.
You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out.
The discount will not affect your Cold Weather Payment or Winter Fuel Payment.
There are 2 ways to qualify for the Warm Home Discount Scheme:
- you get the Guarantee Credit element of Pension Credit – known as the ‘core group’
- you’re on a low income and meet your energy supplier’s criteria for the scheme – known as the ‘broader group’
Check with your supplier as early as possible to see if you’re eligible and how to apply.
Your electricity supplier will apply the discount to your bill by 31 March 2022.
Pre-pay or pay-as-you-go meters
You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.
Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.
Community Trip To London Wednesday 1 June 2022
Come and join us on the Community Trip to London during half term – Adults £20.00 Children £15.00 and just £5.00 for Children aged Under 5.
Wednesday 1 June 2022 – leaving Frank Fisher Way at 8am and returning by 10pm.
Call us for more details or you can pay for your seat in the Association’s Office Monday – Friday 10am to 1pm.
Fire Safety Checks by Fire Service
Community Trip to Chester Zoo Saturday 12 March 2022
Join us on our community trip to Chester Zoo. Be sure to book soon as places are filling quickly!
5-11 Club Trip to the Black Country Museum – Saturday 12 February 2022
We have a trip going to the Black Country Museum on Saturday 12 February 2022 – call us for details on 0121 525 5969
Black Country Living Museum is an award-winning open air museum that tells the story of one of the very first industrialised landscapes in Britain.
Set across 26 acres, it includes carefully reconstructed shops, houses and industrial areas that represent the Black Country’s story.
Merry Christmas to All Lyng Residents!
Christmas Opening 2021 and New Year 2022
We hope you all have a very Merry Christmas and a Happy New Year!
Over the holiday season, the LCA office will be open on these days:
Friday 24th December Christmas Eve 10am-1pm, then telephone service only 1pm-4pm
CLOSED CHRISTMAS DAY and BOXING DAY
MONDAY 27th December BANK HOLIDAY – CLOSED
TUESDAY 28th December – BANK HOLIDAY – CLOSED
Wednesday 29th December – 10am – 1pm then phones open 1pm – 4pm
Thursday 30th December – 10am – 1pm then phones open 1pm – 4pm
Friday 31st December 2021 10am-1pm, then telephone service only 1pm-4pm
CLOSED WEEKEND 1st and 2nd JANUARY 2022
MONDAY 3rd January 2022 – BANK HOLIDAY – CLOSED
We are open as usual from Tuesday 4th January 2022 10am
The out-of-hours number is 0300 333 6540. This is for EMERGENCIES ONLY, so engineers will only attend to make safe and/or contain. All reported repairs will be recorded, then attended to in January 2022
Covid Update 
England is moving to Plan B in response to the risks of the Omicron variant.
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Get vaccinated and get your booster dose
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Wear a face covering in most indoor public places and on public transport
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Work from home, if you can
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Let fresh air in if you meet indoors. Meeting outdoors is safer
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Get tested and self-isolate if required
Christmas Shopping Event – Saturday 4 December 2021 at Church of the Good Shepherd 11.30am – 5.30pm

Have a browse through our many stalls filled with beautiful gifts, homemade items and so much more. Win some amazing prizes on our raffle and ‘prize every time’ tombola. Refreshments will also be available.
Tables can be hired to sell your new goods and gifts at a charge of £10. Everything you raise on the day will be your own.
All funds raised will be donated to the ‘Give4Gary’ campaign, hosted by 4 Community Trust, to create a respite care home and sensory garden at Dorothy House.
Christmas Shopping Trip – Saturday 27 November 2021
Come and join us on the community trip to Telford for the Winter Wonderland and Christmas Shopping.
Leaving Frank Fisher Way at 9.15am – from £10.00 for Adults and £5.00 Children for Lyng Tenants and £12.00/£6.00 for guests.
Booking in advance essential – call us by phoning – 0121 525 5969
Community Litter Pick Next Tuesday
Come and join us for the Lyng Community litter pick on Tuesday 26th October 2021 at 11am.
Meet by the Playground next to Turks Head Way – litter picking equipment will be provided.
Saturday 16 October 2021
Community Trip to Blackpool
If you want to join us on our community trip to Blackpool – please book a ticket now!
We have up to 100 residents joining us to enjoy the seaside and Blackpool lights.
Bookings being taken now – drop into our Office or phone us on 0121 525 5969 to find out more!
Lyngline – Latest Issue Delivered
The latest edition of LyngLine-Summer2021-V3-050821 has been delivered to all homes and we will be following that up in September with our Annual Report to Tenants for 2020/21.
If you have any questions about anything you read in either document please let us know!
Summer Activities Prove to be a Great Hit!
We were delighted to re-open 5-11 Club and Youth Club when Government restrictions were eased. We have our Summer Playscheme operating again in early August with a week of activities followed by a trip to the Frank Chapman Centre. Set in 90 acres of ancient oak forest, this purpose-built centre is home to adventurous outdoor activities and environmental learning throughout the forest, and has a range of accommodation including dorms, glamping pods, camping and cottages.
Toddler Groups Getting Huge Support from Lyng Parents
We now have over 50 young members attending our Toddler Clubs enjoying activities such as messy play and a fun packed “beach day”. The Toddler Group enjoyed a trip to the West Midland Safari Park where they also completed the annual sponsored toddle/walk to raise funds for Barnardos – raising over £400!
Lyng Office Re-opens to Visitors
In line with Government restrictions we are now able to re-open our offices to personal visitors once again.
Please remember that our office is open to personal callers Monday to Friday 10am to 1pm but you can still phone us 10am -4pm.
Tenants Home Insurance
Lyng Community Association as a landlord does not insure tenant’s furniture, belongings or decorations against theft, fire, vandalism and burst pipes. To assist tenants we have entered into a partnership with other social landlords in the area to provide tenant’s home insurance through Aviva a reputable insurance provider.
Tenants need to take out their own household insurance either with this special scheme through Aviva or by making their own arrangements.
The Association cannot guarantee that this Aviva scheme provides the cheapest insurance cover available, or that it provides the widest cover so tenants are recommended to seek
alternative quotations and choose the cover that best suits their needs.
Re-opening the Lyng Community Development Service.
As you may have seen the current lockdown is being eased and we are looking to restart our community services such as the Toddler Groups, 5-11 Club and Youth Club. We will make a full announcement in the near future but we may need to restrict the number of participants so we can maintain social distancing.
We hope to start our other services including social trips as soon as we are able and are planning to run our Traditional Community Trip to the seaside in the summer. This year we are going somewhere new – Llandudno in North Wales so please look out for an announcement on that in the next few weeks.
Here are reminders of past trips – Barry Island, Southport, Weston Super Mare and Brean
We usually take around 150 people on our Summer Trip and we’d really love to see any many residents as possible come along with their friends and neighbours.
Normal Service Restored – Friday 16 April
BT have finally restored our telephone service so our Main Office Number is finally working again.
BT Engineering Work Cuts Office Phone Line – 24 March 2021 + Ongoing into April
Due to long running BT Engineering work on phone cabling in the street outside our main office number 0121 525 5969 is STILL NOT WORKING (started Wednesday 24/3/21 and continuing )
We have complained to BT about this two weeks of disruption to our business but still our line is out of action.
You can contact us on 0121 525 6553 (this line is unaffected)
You can e-mail us – info@lyng.org.uk
We apologise for the inconvenience to customers.
Vaccination Update!
You may have seen that the Lyng Centre is being used as a Covid-19 Vaccination Centre. We’re being told that vaccines are going to be critical to ending the Covid-19 pandemic – providing enough
people are vaccinated.
You need to wait until you receive an invitation for your vaccination but if you are unsure about whether to attend your appointment here is a fact sheet from a social housing landlord group that tries to address some of the concerns about the various vaccines.
BMELondon Say YES to Covid vaccines 6pp 3rd proof (1)
The Together with Tenants Charter

Lyng Community Association has adopted a new charter that commits the Association to continue to work with tenants to improve our services , accountability and responsiveness to customers.
The Together with Tenants charter is based on six commitments.
- Relationships: We will treat all residents with respect in all of our interactions. Relationships between residents and the Association will be based on openness, honesty and transparency.
- Communication: Our residents will receive clear, accessible and timely information from the Association on the issues that matter to them, including important information about homes and the local community, how the Association is working to address problems, how the Association is run, and information about performance on key issues.
- Voice and influence: We will seek and value the views of residents, and will use this information to inform our decisions. Every individual resident will feel listened to by the Association on the issues that matter to them and can speak without fear.
- Accountability: Collectively, residents will work in partnership with the Association to independently scrutinise and hold the Association to account for the decisions that affect the quality of their homes and services.
- Quality: Residents can expect their homes to be good quality, well maintained, safe and well managed.
- When things go wrong: Residents will have simple and accessible routes for raising issues, making complaints and seeking redress. Residents will receive timely advice and support when things go wrong.
We will be covering this issue in more detail in the next edition of Lyngline our tenant’s newsletter which should be appearing in April.
Happy New Year to All Lyng Residents!
Everyone at Lyng Community Association wishes to extend our best wishes to all residents at this difficult time.
We look forward to better days ahead and a time when we can create some new memories of times like these:-

















































































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